SHIPPING OPTIONS
MHRW does
not offer FedEx or USPS delivery service. Past experience with
FedEx and USPS is more expensive than the United States Postal
Service and slower; and as a rule, packages shipped by their
customer's tend to be larger and therefore heavier of which
conceivably may damage our smaller packages due to less than
adequate handling during delivery.
U.S. ORDERS
All U.S. orders
are processed and shipped within 24 to 72 hours.
When an
item(s) is not available for delivery the order is placed on
"backorder" until the merchandise becomes available for shipping.
Customer's are notified by email when an order is placed on
backorder.
All U.S. orders are shipped
using the (USPS) United States Postal Service Priority Mail
with Delivery Confirmation. The Delivery Confirmation does not
provide a real-time tracking. It only provides confirmation
of delivery when an order is delivered from the destination
USPS postal center. Until an order is delivered, the USPS DOES
NOT provide any information, except the following, "No record
of this item."
Delivery time for U.S. orders
is 2 to 5 business days (Monday - Saturday) depending on the
delivery destination.
A valid "email address" must
be provided when ordering to receive the Delivery Confirmation.
INTERNATIONAL ORDERS
All
International orders are processed and shipped within 24 to
72 hours.
When an item(s) is not available for delivery
the order is placed on "backorder" until the merchandise becomes
available for shipping. Customer's are notified by email when
an order is placed on backorder.
All International orders are
shipped using the (USPS) United States Postal Service (EMS)
Express Mail Service. The (EMS) Express Mail Service does not
provide a real-time tracking. It only provides confirmation
of delivery when an order is delivered from your the destination
USPS postal center. Until an order is delivered, the USPS DOES
NOT provide any information, except the following, "No record
of this item."
Delivery time for international
orders is 7 - 8 business days (Monday - Saturday) depending
on the delivery destination.
A valid "email address" must
be provided when ordering to receive the Delivery Confirmation.
PLEASE NOTE:
International
order must clear customs before they are delivered and they
can take longer depending upon each countries processing and
delivery policies. Please check with your Countries customs
service for further delivery information.
ORDER STATUS
If you have
any questions, please send email to: support@mhrw.com
You my check the status of your
order directly from the USPS website: < http://www.usps.com
>Simply enter the Delivery Conformation Number or EMS Number
in "Track & Confirm" section.
MHRW does not have access to
the status of your order and CANNOT provide the status of an
order over the telephone. USPS Priority Mail and EMS orders
may be track using the Delivery Confirmation Number provided
in the Shipping Confirmation that is emailed to you to confirm
receipt of your order.
Contact us for support at:
support@mhrw.com.